GOLDMINE DISCOTHEQUE - CAMBRIDGE, CA

1.0 (1 reviews)
Party & Event Planners & Organisers OpenCloses at 23:59
Monday00:00 to 23:59 
Tuesday00:00 to 23:59 
Wednesday00:00 to 23:59 
Thursday00:00 to 23:59OpenCloses at 23:59
Friday00:00 to 23:59 
Saturday00:00 to 23:59 
Sunday00:00 to 23:59 

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Reviews


Dasia Beklota
1.0 Jan 7, 2022 8:10:55 AM

Efficiency: 2/5

Professionalism: 1/5

Customer Service: 0/5


The Good

The price was fair, £285 for 5 hours of Disco/Karaoke service.


The Bad

Amount of times between January and May I requested a PAT test certificate and PLI certificate sent to our hotel co ordinator: 5

Amount of times this was promised it would be done but never happened: 7

Amount of excuses given for not having done it: 6

Amount of people blamed for not having done it: 2

Amount of times DJ used the word 'useless' to describe his co-worker and electrician: 2

Amount of times DJ admitted he had 'bitten off more than he could chew': 1


The Ugly

Amount of times I requested a refund: 5

Amount of days since refund requested: 21

Amount of days we have been waiting for the refund cheque which was apparently posted on 17th May to arrive: 12

Amount of excuses for not providing refund: 2


Last reply from DJ when I expressed my unhappiness with the service and that I had booked another DJ who was cheaper AND provided PAT tests and PLI to hotel within the hour of booking:


'Hey Ara. Right ok so the pat testing. I said to you it would be done in plenty of time for your wedding as it just so happens i need it for other venues coming up before hand and i cant my electrician being useless at organising himself (1). i didnt send the liability as you said you wanted them both together (2). Im sorry you dont get instant replies from me but i happen to have another job (3) and i dont have access to fb that often. Its taken me till now to reply because i was working all day yesterday (4) until 7 then out for ******'s sisters birthday (5). I said to you on weds to give me a message if you hadnt recieved the money not spreading it all over this site (6). I got told you left a message on the house phone at midnight thursday (7!!!)and i read your post around 10 minutes ago. If you the refund via transfer then please email your details to my mum via the yell site (8). And finally an hour longer???please. You told me midnight finish so i wrote it down. You could have said 4am and it would have been the same price (9). And £15 cheaper??? Again, please i always charge an additional £30 for karaoke because i have to hire the karaoke kit from someone else and you incur that cost.'


Amount of excuses and exaggerations in above reply as outlined in brackets ( ) : 9


Amount of unprofessional sarcastic remarks in above reply: 2


Amount of comments deleted from their facebook page because it made them look bad: 1


Amount of replies I've had to confirm the refund is taking place as requested: 0


Amount of times I will be recommending Goldmine Disco to other people in the future: BIG FAT ZERO

Frequently asked questions


Please call us on 01223 563322. See other numbers registered by the company in the "Telephone" area.

GOLDMINE DISCOTHEQUE company is located at 71 Bridewell Road.

It is very easy to get to GOLDMINE DISCOTHEQUE company. Just select the "See on Map" option on the map displayed on the page and follow the indicated path from your current location.

To check availability access the "Opening hours" area and find out when to contact the GOLDMINE DISCOTHEQUE company.