MANOR HOUSE - Cambridge
Cambridge - CA - CB2 1AX
Monday | 00:00 to 23:59 | |
Tuesday | 00:00 to 23:59 | |
Wednesday | 00:00 to 23:59 | |
Thursday | 00:00 to 23:59 | OpenCloses at 23:59 |
Friday | 00:00 to 23:59 | |
Saturday | 00:00 to 23:59 | |
Sunday | 00:00 to 23:59 |
Cambridge - CA - CB1 9EN
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Reviews
Efficiency: 2/5
Professionalism: 1/5
Customer Service: 0/5
The Good
The price was fair, £285 for 5 hours of
Disco/Karaoke service.
The Bad
Amount of times between January and May I
requested a PAT test certificate and PLI
certificate sent to our hotel co ordinator:
5
Amount of times this was promised it would be
done but never happened: 7
Amount of excuses given for not having done
it: 6
Amount of people blamed for not having done
it: 2
Amount of times DJ used the word 'useless' to
describe his co-worker and electrician: 2
Amount of times DJ admitted he had 'bitten
off more than he could chew': 1
The Ugly
Amount of times I requested a refund: 5
Amount of days since refund requested: 21
Amount of days we have been waiting for the
refund cheque which was apparently posted on
17th May to arrive: 12
Amount of excuses for not providing refund:
2
Last reply from DJ when I expressed my
unhappiness with the service and that I had
booked another DJ who was cheaper AND
provided PAT tests and PLI to hotel within
the hour of booking:
'Hey Ara. Right ok so the pat testing. I said
to you it would be done in plenty of time for
your wedding as it just so happens i need it
for other venues coming up before hand and i
cant my electrician being useless at
organising himself (1). i didnt send the
liability as you said you wanted them both
together (2). Im sorry you dont get instant
replies from me but i happen to have another
job (3) and i dont have access to fb that
often. Its taken me till now to reply because
i was working all day yesterday (4) until 7
then out for ******'s sisters birthday (5). I
said to you on weds to give me a message if
you hadnt recieved the money not spreading it
all over this site (6). I got told you left a
message on the house phone at midnight
thursday (7!!!)and i read your post around 10
minutes ago. If you the refund via transfer
then please email your details to my mum via
the yell site (8). And finally an hour
longer???please. You told me midnight finish
so i wrote it down. You could have said 4am
and it would have been the same price (9).
And £15 cheaper??? Again, please i always
charge an additional £30 for karaoke because
i have to hire the karaoke kit from someone
else and you incur that cost.'
Amount of excuses and exaggerations in above
reply as outlined in brackets ( ) : 9
Amount of unprofessional sarcastic remarks in
above reply: 2
Amount of comments deleted from their
facebook page because it made them look bad:
1
Amount of replies I've had to confirm the
refund is taking place as requested: 0
Amount of times I will be recommending
Goldmine Disco to other people in the future:
BIG FAT ZERO
Frequently asked questions
Please call us on 01223 563322. See other numbers registered by the company in the "Telephone" area.
GOLDMINE DISCOTHEQUE company is located at 71 Bridewell Road.
It is very easy to get to GOLDMINE DISCOTHEQUE company. Just select the "See on Map" option on the map displayed on the page and follow the indicated path from your current location.
To check availability access the "Opening hours" area and find out when to contact the GOLDMINE DISCOTHEQUE company.